Foresemble support

Let’s get you back on the course.

Scoring works offline. Course lookup, purchases and connected play need a network connection. Never email a live access token, recovery key or private group PIN.

App & scoring

For a scoring problem, include the app version, phone platform and what you expected. The private diagnostic summary in Settings excludes golf data and credentials.

Email support

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Course correction

Use “Report scorecard issue” from the imported course so the message includes the provider reference and tee—not player names or scores.

Report course data

Purchases

Try Restore Purchases in Settings. Apple or Google handles billing and refunds; do not send full receipts or card details by email.

View pricing

Connected tournament checklist

Confirm the organiser’s event is still active and the six-character code is correct.
A scorer needs the private PIN for the selected group; spectators do not.
If a group is already claimed, the organiser can release it from the live leaderboard.
A confirmed card must be reopened by the organiser before a correction or undo.
Export CSV or PDF results before the finished room’s 30-day retention expires.

Looking for product, privacy or event answers? Read the Foresemble FAQ.